UI Design

Graphic Design

Cruise.com Homepage

For my first personal project, I found inspiration in redesigning the homepage of Cruise.com. While searching for summer cruises, I stumbled upon their website and was immediately struck by its outdated design and overwhelming amount of information. The visual clutter proved to be overwhelming and detracted from the user experience. Motivated by this encounter, I set out to reimagine and revitalize the Cruise.com homepage, aiming to create a more visually appealing and user-friendly design.

GOAL

Redesign the outdated Cruise.com homepage

TIMELINE

2 weeks - May 2022

TOOLS

Figma, Photoshop

design process

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design process 〰️

Why Cruise.com?

My decision to undertake the redesign of Cruise.com was driven by a combination of personal experience and feedback from friends. As I embarked on my own search for summer cruises, I stumbled upon Cruise.com and found its design to be outdated and overwhelming. Additionally, while discussing my frustrations with friends who had also used Cruise.com, I discovered that they shared similar complaints about the website's cluttered layout and lack of user-friendliness. These conversations became the catalyst for me to tackle redesigning the website, aiming to address the issues I personally encountered while also addressing the pain points expressed by others.

Research and Findings

To begin the redesign process, I conducted extensive research on Cruise.com and its competitors. I analyzed the existing website's structure, layout, and navigation to identify pain points and areas for improvement. Additionally, I interviewed friends who had used Cruise.com as well as walking through the site with new users to understand their frustrations and gather insights.

With this, I was able to gather some key findings:

  • Outdated design: The current design of Cruise.com was visually unappealing and did not reflect modern design trends. This gave an impression of an outdated and untrustworthy platform.

  • Overwhelming information: The homepage was cluttered with an excessive amount of information and images, making it difficult for users to focus on what they needed. This created a sense of visual overload and made it challenging to navigate through the website.

  • Lack of a Focal Point: Due to the overcrowded layout, there was no clear focal point that captured users' attention and guided them to important sections or actions on the page. This lack of hierarchy and visual organization made it hard for users to understand where to focus their attention.

  • Navigation Difficulties: The website's navigation was not intuitive, making it challenging for users to find what they needed. Important sections, such as search functionalities or deals, were not prominent or easily accessible, leading to frustration and potentially missed opportunities.

  • Ineffective Landing Ad: The placement and design of the landing ad on the bottom right corner were ineffective in grabbing users' attention. It was hard to read and didn't stand out, diminishing its impact and potential for conversions.

Defining the Problem & Goals

Based on the of key findings, I formulated a concise problem statement and established clear goals for the redesign project:

How might we effectively redesign the Cruise.com homepage to enhance the user experience during the cruise search process?

Goals:

  • Enhance Visual Appeal: Create a modern and visually engaging design that instills trust and confidence in users, aligning with contemporary design trends.

  • Simplify Information Presentation: Streamline the presentation of information to reduce cognitive load, making it easier for users to find relevant content quickly.

  • Optimize Layout Clarity: Establish a clear visual hierarchy and organized layout that guides users' attention, providing a seamless browsing experience.

  • Improve User-Friendliness: Enhance website navigation and the booking process to make it intuitive and user-friendly, ensuring a smooth and efficient user journey.

Ideation & Initial Designs

During the ideation process, I identified several changes that needed to be made to the Cruise.com website:

  • Easy-to-Read Cruise Search Engine: Replacing the existing dropdown menu with a more user-friendly and visually appealing search engine, making it easier for users to input their cruise preferences and find relevant results.

  • Attention-Grabbing Landing Ad: Redesigning the landing ad to be more eye-catching and impactful in order to increase user engagement and drive conversions.

  • Improved Aesthetics: Enhancing the overall aesthetics of the website by utilizing modern design elements, a visually pleasing color scheme, and suitable typography. This will contribute to a more engaging and visually appealing user experience.

I then proceeded to sketch a low-fidelity wireframe of the homepage, incorporating the desired changes. Additionally, I also sketched the layout of the landing ad, ensuring it effectively grabs users' attention while maintaining a harmonious integration within the overall design.

Following the creation of low-fidelity wireframes, I developed multiple versions of the landing ad and homepage in order to test their visibility and usability.

In the homepage design, I opted to incorporate everything within one frame, which posed some difficulties during the process. To enhance user experience, I implemented a new expandable dropdown menu that allows users to make multiple selections when searching for their desired destinations/ports. This improvement facilitates easier navigation and provides users with the opportunity to explore different destinations compared to the original design. To improve visibility and efficiency, I included scrolling cards to display cruise line deals, enabling users to easily browse through the offers without cluttering the page.

For the landing ad, I decided to align the text on one side and the image on the other, ensuring better readability. To capture customer attention, I designed the ad to pop up in the center of the screen, making it more noticeable and engaging.

Throughout the design process, I faced challenges in fitting all the elements within a single frame. However, I was able to overcome these challenges by leveraging the features and functionalities of Figma to optimize the designs. The final versions of the homepage and landing ad were focused on enhancing visibility, usability, and the overall user experience on Cruise.com. In retrospect, if I were to redo this project, I would choose to work with several different frames to better manage the layout and improve the workflow during the design process. This approach would provide more flexibility and enable a more efficient organization of the design elements, resulting in a smoother and more effective design iteration process.

Final Prototype

Homepage

Dropdown menu

Landing-ad